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協助及指引

協助及指引

    How to Submit Transfer Proof on uSMART?

    After completing the bank app transfer, please follow these steps to upload supporting documents and submit your application so that we can expedite the deposit process:
     
    ●Prepare Documents: Please prepare a screenshot of the successful transfer and proof of your bank account. (If you are unsure about the required documents, please refer to the following guide for deposit documents for verified transfer customers.)
     
    ●Access the Submission Page: Open the uSMART app → Click 【Transactions】 → 【Deposit Funds】 → Select the corresponding currency → Click 【Bank Transfer】 → Select the bank account you will use for the transfer
     

    ●Fill in and Upload: Click 【I have transferred, submit confirmation】, then select: the uSMART receiving account from which the funds were transferred, your remitting bank account, and enter the deposit amount; then upload the screenshot of the successful transfer and proof of your bank account.
     
    ●Confirm Submission: Please carefully check the information you filled in and the content of the uploaded documents. Once you confirm that everything is correct, you can submit your deposit application.