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協助及指引

協助及指引

    Institutional account APP login

    Log in for institutional accounts that have not been activated but have reserved mobile phone numbers

     

    Login for institutional accounts that have not been activated and have not reserved a mobile phone number

     

    ③For institutional accounts of new devices that have been activated, have not enabled the mobile security code, and have reserved mobile phone numbers: Log in with a verification code

     

    For institutional accounts of new devices that have been activated but have not enabled the mobile security code and have not reserved a mobile phone number: The mobile security code will be forcibly enabled during the login process

     

    ⑤For institutional accounts that have been activated but have not enabled the mobile security code and are logged in with old devices: Login with email/mobile phone number and password is successful

     

    ⑥The customer chose to enable the mobile security code on the old device and log in on the new device

     

    ⑦The old device was lost after the customer enabled the mobile security code