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协助和指引

协助和指引

    How to View or Download Daily and Monthly Statements

    You can view your statements through the following methods:

    • View on your own: Search for statement emails in your registered mailbox, or access them via the App: go to TradeMoreAccountMy Statements.
     

    • If you have not received a statement: This may be because there was no fund activity on that day/month, or the registered email address provided is incorrect.
    • If you cannot open a statement: If you changed your registered mobile number after the statement was generated, you will need to enter the last 6 digits of your old mobile number to open historical statements.
    • Changing statement language: Already generated statements cannot have their language changed. For statements not yet generated, you can change the language settings in the App; new statements generated thereafter will be sent in the updated language.