Help Center

Transfer stocks (HK / US stocks) from uSMART to other brokers.

Steps:

1. Get the Settlement Instruction Form in our official website

2. Fill the Settlement Instruction Form

You may need our information for filling the form:

For HK stocks:

For US stocks:

3. Inform counterparty

Customers need to apply for settlement instruction with counterparty broker and complete the  required procedure.

4. Inform uSMART about the settlement instruction

The customer need to fill out the document, take a photo, and send it to our customer service department by email.  

5. After sending the email, you can track the processing progress at any time

Tips:

After notifying the uSMART and the counterparty, please be patient and we will contact each other to transfer the stock.

1. The name should be matched: You account name should be matched in both side.

2. Transfer fees: Normally brokers, will charge you some fees for transferring stock to other brokers.

Hong Kong stock transfer-out fee: 0.1% of the closing market value of Hong Kong stocks on the previous trading day, minimum charge of HK$600 per stock;

U.S. stock transfer-out fee: $0.03 per share, minimum $100 per stock

3. Lead time：

Transfer out HK stock: 3-5 working days；

Transfer out US stock: 3-30 working days (for reference only).