FAQ Details | Help Center | uSMART Securities

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Hong Kong

不动户相关说明

1. 什么是不动户（休眠账户）？
不动户指证券账户连续两个自然年内无客户主动操作，被标记为「休眠状态」的账户，核心目的是保障账户安全及符合香港证监会（SFC）合规要求。

2. 休眠账户的功能限制
交易权限冻结：禁止股票买卖、新股申购、基金申赎、融资融券等所有交易操作；
资金与资产操作受限：无法办理资金转入 / 转出、股票转入/转出

3、账户激活方式
请在App激活

4、常见问题（FAQ）
Q：休眠账户能否接收分红及处理公司行动？
A：可以，如分红将自动存入账户，但无法提取或使用，需激活后正常操作。
Q：激活后多久能恢复交易？
A：如果不需更新身份资料，立即恢复。

CS Hotline: +852 3018 4526

Trading days: 24 hours | Non-trading days: 9:00-18:00

Email: cs@usmart.hk

WhatsApp: +852 5989 2641

Headquarters

Sheung Wan

Address:
Room 2405-06, 24/F, 308 Central Des Voeux, Sheung Wan, Hong Kong
(3-mins walk from MTR Sheung Wan Station Exit A2)

North District

Address:
1718-1721, Level 17 Landmark North, 39 Lung Sum Avenue, Sheung Shui, New Territories, Hong Kong
(Steps away from MTR Sheung Shui Station Exit A4)

Sheung Wan

Opening Hour: Trading Days: 09:00-18:00

Non-trading Days: Closed

North District

Opening Hour: 9am - 6pm (Mon - Sat)

Close (Sun and Public Holiday)

Investment Banking

Admiralty

Address:
Room 2602A, 26/F, Tower 1, Lippo Centre, 89 Queensway, Admiralty, Hong Kong

Admiralty

Opening Hour: Trading Days: 09:00-18:00

Non-trading Days: Closed

uSMART Branches

Sheung Shui Headquarters

Opening Hour: 9am - 6pm (Mon - Sat)

Close (Sun and Public Holiday)

Lok Ma Chau Branch

Opening Hour: 9am - 6pm (Mon - Sat)