FAQ Details | Help Center | uSMART Securities

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Hong Kong

不動戶相關説明

1. 什麼是不動戶（休眠帳戶）？
不動戶指證券帳戶連續兩個自然年內無客戶主動操作，標示為「休眠狀態」的帳戶，核心目的是保障帳戶安全及符合香港證監會（SFC）合規要求。

2. 休眠帳戶的功能限制
交易權限凍結：禁止股票買賣、新股申購、基金申贖、融資融券等所有交易操作；
資金與資產操作受限：無法辦理資金轉入 / 轉出、股票轉入/轉出

3.帳戶激活方式
請在App上激活

4、常見問題（FAQ）
Q：休眠帳戶能否接收分紅及處理公司行動？
A：可以，如分紅將自動存入帳戶，但無法提取或使用，需啟動後正常操作。
Q：啟動後多久能恢復交易？
A：如果不需更新身分資料，立即恢復。

CS Hotline: +852 3018 4526

Trading days: 24 hours | Non-trading days: 9:00-18:00

Email: cs@usmart.hk

WhatsApp: +852 5989 2641

Headquarters

Sheung Wan

Address:
Room 2405-06, 24/F, 308 Central Des Voeux, Sheung Wan, Hong Kong
(3-mins walk from MTR Sheung Wan Station Exit A2)

North District

Address:
1718-1721, Level 17 Landmark North, 39 Lung Sum Avenue, Sheung Shui, New Territories, Hong Kong
(Steps away from MTR Sheung Shui Station Exit A4)

Sheung Wan

Opening Hour: Trading Days: 09:00-18:00

Non-trading Days: Closed

North District

Opening Hour: 9am - 6pm (Mon - Sat)

Close (Sun and Public Holiday)

Investment Banking

Admiralty

Address:
Room 2602A, 26/F, Tower 1, Lippo Centre, 89 Queensway, Admiralty, Hong Kong
(Steps away from MTR Admiralty Exit B)

Admiralty

Opening Hour: Trading Days: 09:00-18:00

Non-trading Days: Closed

uSMART Branches

Sheung Shui Headquarters

Opening Hour: 9am - 6pm (Mon - Sat)

Close (Sun and Public Holiday)

Lok Ma Chau Branch

Opening Hour: 9am - 6pm (Mon - Sat)